1. Introduction
Welcome to Helios. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we handle your personal data when you use our macOS application and website, and tell you about your privacy rights.
2. Information We Collect
We collect and process the following types of information:
- Account Information: Email address, name, and authentication credentials when you create an account
- Usage Data: Information about how you use Helios, including AI model usage and feature interactions
- Payment Information: Billing details processed securely through Stripe (we do not store credit card information)
- Device Information: macOS version, app version, and basic device identifiers for compatibility and support
3. How We Use Your Information
We use your information to:
- Provide and maintain the Helios service
- Process your subscription and payments
- Send you service-related notifications and updates
- Improve our application and develop new features
- Provide customer support
- Ensure security and prevent fraud
4. Your Text Data and AI Processing
We do not store or log the text you process through Helios. When you use AI features:
- Text is sent directly to AI providers (OpenAI, Anthropic, Google, etc.) for processing
- We do not retain copies of your text content
- AI providers may process data according to their own privacy policies
- For users with custom API keys, data flows directly between your device and the AI provider
5. Data Sharing and Third Parties
We share your data only with:
- Supabase: For authentication and database services
- Stripe: For payment processing
- AI Providers: OpenAI, Anthropic, Google Gemini, and others you choose to use
We do not sell your personal information to third parties.
6. Data Retention
We retain your account information for as long as your account is active. When you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal purposes.
7. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data
- Withdraw consent for data processing
- Object to certain types of processing
8. Security
We implement appropriate technical and organizational measures to protect your personal data. API keys and sensitive credentials are stored securely in your macOS Keychain and are never transmitted to our servers.
9. Children's Privacy
Helios is not intended for children under 13. We do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date.
11. Contact Us
If you have questions about this privacy policy or our privacy practices, please contact us through our website.